https://wiki.q2cresults.com.br/index.php?action=history&feed=atom&title=P%C3%A1gina_principal 2026-04-18T12:37:44Z Histórico de revisões para esta página neste wiki MediaWiki 1.32.2 https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=386&oldid=prev 2024-03-05T14:25:48Z

<p>‎<span dir="auto"><span class="autocomment">Novos Glossários Voz do Cliente e Causa Raiz</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 14h25min de 5 de março de 2024</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l156" >Linha 156:</td> <td colspan="2" class="diff-lineno">Linha 156:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Motivo de Contato Voz do Cliente - GetDoc Netlab || [https://storage.googleapis.com/q2c-prd/wiki/Motivo_VOC_09.9_v20210727.xlsx Clique aqui]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Motivo de Contato Voz do Cliente - GetDoc Netlab || [https://storage.googleapis.com/q2c-prd/wiki/Motivo_VOC_09.9_v20210727.xlsx Clique aqui]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|-</del></div></td><td colspan="2"> </td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">| Glossário Motivo de Contato TNPS Minha Claro Residencial - Jovem Prédio (Maya) - GetDoc Netlab || [https://storage.googleapis.com/q2c-prd/wiki/Motivos%20Minha%20Claro%20JV%20Pr%C3%A9dio%20(4)%20(1).xlsx Clique aqui]</del></div></td><td colspan="2"> </td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Causa Raiz Financeiro - GetDoc Retenção || [https://neoservice.neobpo.com.br/emaillogo/Glossario_DAC_Financeira.xlsx Clique aqui]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Causa Raiz Financeiro - GetDoc Retenção || [https://neoservice.neobpo.com.br/emaillogo/Glossario_DAC_Financeira.xlsx Clique aqui]</div></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-385:rev-386 --> </table>

Luara.reis https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=385&oldid=prev 2024-02-23T17:01:14Z

<p>‎<span dir="auto"><span class="autocomment">Novos Glossários Voz do Cliente e Causa Raiz</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 17h01min de 23 de fevereiro de 2024</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l170" >Linha 170:</td> <td colspan="2" class="diff-lineno">Linha 170:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Comercial - GetDoc Retenção || [https://<del class="diffchange diffchange-inline">storage</del>.<del class="diffchange diffchange-inline">googleapis</del>.com/<del class="diffchange diffchange-inline">q2c-prd/wiki/202211/29</del>/<del class="diffchange diffchange-inline">Novo%20Gloss%C3%A1rio_TNPS%20Comercial</del>.xlsx Clique aqui]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Comercial - GetDoc Retenção || [https://<ins class="diffchange diffchange-inline">neoservice</ins>.<ins class="diffchange diffchange-inline">neobpo</ins>.com<ins class="diffchange diffchange-inline">.br</ins>/<ins class="diffchange diffchange-inline">emaillogo</ins>/<ins class="diffchange diffchange-inline">Glossario_TNPS_Comercial</ins>.xlsx Clique aqui]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-384:rev-385 --> </table>

Luara.reis https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=384&oldid=prev 2023-09-19T16:44:02Z

<p>‎<span dir="auto"><span class="autocomment">Precisa de ajuda?</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 16h44min de 19 de setembro de 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l16" >Linha 16:</td> <td colspan="2" class="diff-lineno">Linha 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte]. &lt;br&gt;</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte]. &lt;br&gt;</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>&lt;b&gt;Solicite seu acesso enviando a solicitação para getdoc_n1@neobpo.com.br<del class="diffchange diffchange-inline">&gt;</del>&lt;/b&gt;</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>&lt;b&gt;Solicite seu acesso enviando a solicitação para getdoc_n1@neobpo.com.br&lt;/b&gt;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-383:rev-384 --> </table>

Luara.reis https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=383&oldid=prev 2023-09-19T16:43:41Z

<p>‎<span dir="auto"><span class="autocomment">Precisa de ajuda?</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 16h43min de 19 de setembro de 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l16" >Linha 16:</td> <td colspan="2" class="diff-lineno">Linha 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte]. &lt;br&gt;</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte]. &lt;br&gt;</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">&gt;</del>b&gt;Solicite seu acesso enviando a solicitação para getdoc_n1@neobpo.com.br&gt;/b&gt;</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">&lt;</ins>b&gt;Solicite seu acesso enviando a solicitação para getdoc_n1@neobpo.com.br&gt;<ins class="diffchange diffchange-inline">&lt;</ins>/b&gt;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-382:rev-383 --> </table>

Luara.reis https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=382&oldid=prev 2023-09-19T16:43:19Z

<p>‎<span dir="auto"><span class="autocomment">Precisa de ajuda?</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 16h43min de 19 de setembro de 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l16" >Linha 16:</td> <td colspan="2" class="diff-lineno">Linha 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte]. &lt;br&gt;</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte]. &lt;br&gt;</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Solicite seu acesso enviando a solicitação para getdoc_n1@neobpo.com.br</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">&gt;b&gt;</ins>Solicite seu acesso enviando a solicitação para getdoc_n1@neobpo.com.br<ins class="diffchange diffchange-inline">&gt;/b&gt;</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-381:rev-382 --> </table>

Luara.reis https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=381&oldid=prev 2023-09-19T16:42:32Z

<p>‎<span dir="auto"><span class="autocomment">Precisa de ajuda?</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 16h42min de 19 de setembro de 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l15" >Linha 15:</td> <td colspan="2" class="diff-lineno">Linha 15:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Precisa de ajuda? ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Precisa de ajuda? ===</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte].</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte]. <ins class="diffchange diffchange-inline">&lt;br&gt;</ins></div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">Solicite seu acesso enviando a solicitação para getdoc_n1@neobpo.com.br</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-380:rev-381 --> </table>

Luara.reis https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=380&oldid=prev 2023-09-19T16:35:34Z

<p>‎<span dir="auto"><span class="autocomment">Precisa de ajuda?</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 16h35min de 19 de setembro de 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l15" >Linha 15:</td> <td colspan="2" class="diff-lineno">Linha 15:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Precisa de ajuda? ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Precisa de ajuda? ===</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br<del class="diffchange diffchange-inline">/</del>Dúvidas Fale com o nosso suporte].</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>[https://neoservice.neobpo.com.br Dúvidas Fale com o nosso suporte].</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-379:rev-380 --> </table>

Luara.reis https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=379&oldid=prev 2023-09-19T16:35:06Z

<p>‎<span dir="auto"><span class="autocomment">Precisa de ajuda?</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 16h35min de 19 de setembro de 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l15" >Linha 15:</td> <td colspan="2" class="diff-lineno">Linha 15:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Precisa de ajuda? ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Precisa de ajuda? ===</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Não encontrou o assunto que deseja?</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>[<del class="diffchange diffchange-inline">mailto</del>:<del class="diffchange diffchange-inline">suporte@q2cresults</del>.com<del class="diffchange diffchange-inline">?Subject=Q2C%20Wiki%20-%20Dúvidas </del>Fale com o nosso suporte].</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>[<ins class="diffchange diffchange-inline">https</ins>:<ins class="diffchange diffchange-inline">//neoservice.neobpo</ins>.com<ins class="diffchange diffchange-inline">.br/Dúvidas </ins>Fale com o nosso suporte].</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Glossário NPS Móvel ===</div></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-378:rev-379 --> </table>

Luara.reis https://wiki.q2cresults.com.br/index.php?title=P%C3%A1gina_principal&diff=378&oldid=prev 2023-08-30T13:06:24Z

<p>‎<span dir="auto"><span class="autocomment">Novos Glossários Voz do Cliente e Causa Raiz</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 13h06min de 30 de agosto de 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l158" >Linha 158:</td> <td colspan="2" class="diff-lineno">Linha 158:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Motivo de Contato TNPS Minha Claro Residencial - Jovem Prédio (Maya) - GetDoc Netlab || [https://storage.googleapis.com/q2c-prd/wiki/Motivos%20Minha%20Claro%20JV%20Pr%C3%A9dio%20(4)%20(1).xlsx Clique aqui]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Motivo de Contato TNPS Minha Claro Residencial - Jovem Prédio (Maya) - GetDoc Netlab || [https://storage.googleapis.com/q2c-prd/wiki/Motivos%20Minha%20Claro%20JV%20Pr%C3%A9dio%20(4)%20(1).xlsx Clique aqui]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Causa Raiz Financeiro - GetDoc Retenção || [https://<del class="diffchange diffchange-inline">storage</del>.<del class="diffchange diffchange-inline">googleapis</del>.com/<del class="diffchange diffchange-inline">q2c-prd/wiki/202209/29</del>/<del class="diffchange diffchange-inline">Gloss%C3%A1rio%20Causa%20Raiz%20Financeiro_atualizado_Jun%C3%A7%C3%A3o%20Refinamento</del>.xlsx Clique aqui]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Causa Raiz Financeiro - GetDoc Retenção || [https://<ins class="diffchange diffchange-inline">neoservice</ins>.<ins class="diffchange diffchange-inline">neobpo</ins>.com<ins class="diffchange diffchange-inline">.br</ins>/<ins class="diffchange diffchange-inline">emaillogo</ins>/<ins class="diffchange diffchange-inline">Glossario_DAC_Financeira</ins>.xlsx Clique aqui]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Causa Raiz Técnico - GetDoc Retenção || [https://<del class="diffchange diffchange-inline">storage</del>.<del class="diffchange diffchange-inline">googleapis</del>.com/<del class="diffchange diffchange-inline">q2c-prd</del>/<del class="diffchange diffchange-inline">wiki/202212/20/Gloss%C3%A1rio%20Causa%20Raiz%20T%C3%A9cnico_v12.2022</del>.xlsx Clique aqui]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Causa Raiz Técnico - GetDoc Retenção || [https://<ins class="diffchange diffchange-inline">neoservice</ins>.<ins class="diffchange diffchange-inline">neobpo</ins>.com<ins class="diffchange diffchange-inline">.br</ins>/<ins class="diffchange diffchange-inline">emaillogo</ins>/<ins class="diffchange diffchange-inline">Glossario_DAC_Tecnica</ins>.xlsx Clique aqui]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; 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<p>‎<span dir="auto"><span class="autocomment">Novos Glossários Voz do Cliente e Causa Raiz</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="pt-BR"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Edição anterior</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Edição das 20h55min de 22 de fevereiro de 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l172" >Linha 172:</td> <td colspan="2" class="diff-lineno">Linha 172:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Filas técnicas NETLAB-RETENÇÃO - GetDoc Retenção || [https://storage.googleapis.com/q2c-prd/wiki/<del class="diffchange diffchange-inline">202301</del>/<del class="diffchange diffchange-inline">24</del>/GLOSSARIO_BCC%<del class="diffchange diffchange-inline">20v3</del>.xlsx Clique aqui]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>| Glossário Filas técnicas NETLAB-RETENÇÃO - GetDoc Retenção || [https://storage.googleapis.com/q2c-prd/wiki/<ins class="diffchange diffchange-inline">202302</ins>/<ins class="diffchange diffchange-inline">22</ins>/GLOSSARIO_BCC%<ins class="diffchange diffchange-inline">20v4</ins>.xlsx Clique aqui]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <!-- diff cache key q2c_wiki:diff::1.12:old-376:rev-377 --> </table>

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